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Our Values

Our values are what we believe in, and they underpin everything we do.

Honesty
Honesty is at the core of what we do. Over 30 years, we have built trust with our customers that can only be maintained through honesty and communication. We take responsibility for our service and stand over every facet of what we do.

Customer-centric
Our philosophy right from the start was to build our service around our customers, not just as a patron but as a partner. Customer needs and demands change over time, and we change with them. Flexibility and innovation allow us to consistently maintain the best service possible to meet ever-changing market demands.

Simplicity
The supply chain is a complex process. We provide a solution that will always make the customer’s experience as simple as possible. We navigate the complexities around every area of the supply chain process and find the most suitable solution, bespoke to each customer. Whether you are a large multinational or SME, we are always ready to help simplify the entire process.

Family
As a family-run business, we take pride in our work and devotion to providing our customers with the best possible service. We have built our business around family and team. The values instilled throughout our company allow our employees and team members to carry the family aspect of our business forward and provide longevity to the business and our customers.

Quality
Our organisation, efficiency, and dedication to our service ensure that you, as a Southgate customer, are assured of the highest quality service. We constantly innovate and review processes to maintain quality in all business areas.